Frequently asked questions
How can I place an order?
You can place your order directly through our website. If you need assistance, our team is also available via WhatsApp or email at support@thehouseofdastaan.com.
Do you offer international shipping?
Yes, we proudly ship worldwide through trusted international courier partners.
What are the shipping charges?
- Within India: Flat shipping fee of ₹200.
- International Orders: Shipping charges vary based on the destination, order value, and courier rates. The applicable shipping cost will be calculated at checkout.
How soon will my order be dispatched?
- Ready to Ship: Dispatched within 24 hours of order confirmation.
- Crafted on Request: Delivery timelines vary by designer and product. The estimated dispatch date is mentioned on each product page.
When will I receive my order?
Delivery timelines depend on the designer and the product you’ve ordered. If you need your outfit for a special occasion, please contact us before placing your order, and we’ll do our best to accommodate your requested timeline.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available on eligible orders. On Orders above ₹10,000, or full payment before dispatch.